Welcome to LOBA Home! This page, together with our Privacy Policy, tells you information about us and the legal terms and conditions (“Terms”) on which we sell any of the products (“Products”) listed on our website (“our site”) to you.

Information About Us

We are LOBA Home, a sub-brand of LOBA GmbH. We focus on developing products for finishing, cleaning and maintaining indoor hard surface floor coverings, outdoor decks, and furniture for the non-professional.

By using our website, you agree to the following terms and conditions:

  • Acceptance of Terms

    By accessing or using our website, you accept these terms and conditions in full.

    If you disagree with these terms and conditions, you should not use our website.

  • Intellectual Property

    All content on our website, including text, images, and logos, is protected by intellectual property laws. You may not use our content without our permission. You may not use our trademarks or logos without our permission.

  • Orders

    When you place an order on our website, you are making an offer to purchase our products. We reserve the right to accept or reject your offer. If we accept your offer, we will send you a confirmation email with the details of your order. This email is not an acceptance of your offer. We will only accept your offer when we ship the products to you.

  • Pricing and Payment

    All prices on our website are in the currency specified on the website. We reserve the right to change our prices at any time. You must pay for your order in full at the time of purchase. We accept payment by the methods specified on our website.

  • Shipping and Delivery

    We will ship your products to the shipping address specified in your order. We will use our best efforts to deliver your products within the estimated delivery time specified on our website. We are not responsible for any delay or failure to deliver your products due to circumstances beyond our control, such as acts of God, natural disasters, or shipping carrier delays.

    a. Orders shipped within the contiguous 48 states only.
    b. Delivery via standard/ground shipping services.
    c. Shipping origin – Wadesboro, North Carolina.
    d. Orders shipped within 3-5 business days.
    e. Allow additional processing time for holiday orders.
    f. No shipping to PO boxes.

    ORDER AMOUNTSHIPPING CHARGE
    $0 to $34.99$6.99
    $35.00 and overFree Shipping
  • Returns and Refunds

    We want you to be completely satisfied with your purchase. If you are not satisfied, you may return products to us within 30 days. To initiate a return, please contact us using the contact information provided on our website.

    The following return policy applies to purchases made at lobahome.com only.

    Items purchased from retail stores, other online platforms, or third party sellers must be returned to the place of purchase and are subject to the seller policies.

    1. We accept returns on new and unused items.
    2. We accept returns within 30 days with proof of purchase.
    3. Items returned past 30 days or without proof of purchase will not be honored.
    4. All returns must include the online order number, visible on the shipping package.
    5. New or unused items in original packing will be refunded the purchase price. Initial shipping charges will not be refunded.
    6. Shipping costs on returned items will be incurred by the customer.
    7. Defective items will be replaced at no charge. Proof of defect must be provided.
    8. All returns must be initiated via website support form found here
    9. Please provide details on which item you are returning and the reason for the return.
    10. All returns must be sent to our warehouse:
      LOBA Wakol North America
      2732 US Hwy 74 W
      Wadesboro, NC 28170.
    11. Restrictions apply. If you have any questions, please email us at [email protected].
  • Governing Law

    These terms and conditions are governed by the laws of the jurisdiction in which our company is located.

  • Changes to Terms and Conditions

    We reserve the right to change these terms and conditions at any time. If we make any changes, we will post the revised terms and conditions on our website. Your continued use of our website after the revised terms and conditions have been posted constitutes your acceptance of the changes.

If you have any questions about these terms and conditions, please contact us using the below contact information:

Address: LOBA-Wakol, 2732 HWY 74 West, Wadesboro, NC 28170
Email: [email protected]
Telephone: +1-800-230-6456